Plex Reviews

Based on 20 customer reviews and online research, plex.tv has a consumer rating of 1.6 out of 5 stars, indicating that most customers are not satisfied with Plex.

1.6 / 5.0

20 Reviews

5 Stars(2)

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4 Stars(1)

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3 Stars(0)

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2 Stars(1)

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1 Star(16)

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How would you rate Plex?

Customer Reviews (20)

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Micheal Fields
Posted on 04/20/2021
Worst Viewing Experience Ever!

OMG this is the worst viewing experience I have ever had. Ads break in in mid-sentence. One ad interrupts another. If I was paying for ads I would be quite upset. The screen blanks out and you have to restart the movie. To top it off it was working ok and with. 3 minutes left in the movie it blanked out. They must have all the engineers that flunked out of school working for them. I don’t mind watching ads for a movie that isn’t on one of the services I pay for, but Plex is sheer torture. Delete. (I have a newer Sony Android TV.)

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Layla Watts
Posted on 04/10/2021
I bought a subscription and havent…

I bought a subscription and havent managed to watch any videos I already have through it yet

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Guest
Posted on 03/29/2021
Its just so complicate and so fussy…

Its just so complicate and so fussy about every little detail. a horrible program to use. kodi is a hundred times better.

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Guest
Posted on 03/28/2021
A great experience until it goes wrong

A great experience until it goes wrong, good for n00bs but any one technical needs more options. Random transcoding errors make this the poor mans apple of media consolidation.

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Michele Mason
Posted on 03/26/2021
Plex is a rip off and don't work so…

Plex is a rip off and don't work so well, i share with about 20 family members and about 6 friends and i also paid for plex pass, well they disabled my account saying i am selling for access, i ask them where did you guys get this idea from they would not tell me and i wasted money on plex pass, i tried again with a new account and it was working fine but once i paid for plex pass few days later the account got disabled again. Plex is all about money and the support is very bad to the point where the support started to not act professional at all. I am using emby and over 3 years never had problems with it.

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Gail Weaver
Posted on 03/06/2021
Every New Update Breaks Something

Developers are obsessed with changing the interface. They constantly change it radically. I already lost count how many times they did this. And problem here is that nothing was wrong with the previous interface, but they still change it over and over... And every time they release new update, they break something. Stop fixing things that aren't broken! Horrible company.

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Marion Griffin
Posted on 03/05/2021
Simply doesn't work

Absolutely terrible software at every level. Deceptive marketing leads you to think that the platform is stable when they sell you a subscription. Does not work properly a majority of the time.

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Guest
Posted on 02/21/2021
App closes itself for no reason on…

App closes itself for no reason on Windows, doesn't seem to play nice with a VPN half the time, and wants you to pay for this garbage experience for what, more features? When it doesn't work consistently? FOH

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Guest
Posted on 01/22/2021
Really doesn't work at all well, save your money

I am the disappointed owner of a Plex lifetime pass. It promised so much but delivered so little. There's a TV show I want to watch which it says is available and free to view. I can add it to my watch list, read all the information about it, but there is no obvious way to get it to actually play on any device that I own!!! I've tried for over an hour, and wish I could get my money back for this rubbish.

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Yvonne Coleman
Posted on 01/21/2021
Powerful and Works well

By looking at other reviews it seems obvious that this app is not for everyone, you will need to setup a media server for this to work to it's full potential, but its amazing UI and very easy setup with almost flawless integration onto mobile and TV. Couldn't reccomend anything better for watching your own media.
One thing to note: Filenames are very important and could cause issues if not named well.
Kudos to the developers.

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Jean Harrison
Posted on 01/13/2021
The app is terrible on PS4

The app is terrible on PS4. The UI is borderline unusable, there is severe input delay, it has constant buffering no matter what resolution you put it on, adjusting resolution while watching something (which it gives you the option to do) causes a black screen and you have to get off then back on whatever your watching, and there are frequent crashes.

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Andrew Shelton
Posted on 12/12/2020
when youre looking to watch 1/15 of a…

when youre looking to watch 1/15 of a movie. With skipping every 5 seconds. Plex is the nuisance for you. if youre looking to throw away money. this is your platform.
developers. ill see you on the funny news.

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